Transform Your Business with Expert IT Solutions

Reliable IT Support & Cybersecurity Tailored to Your Needs

At CX IT Services, we specialise in delivering personalised IT solutions that drive efficiency and security for your business. From 24/7 support to advanced cybersecurity measures, our team of experts is dedicated to ensuring your IT infrastructure is robust, reliable, and aligned with your business goals.

Partner with us to experience a seamless IT journey that supports your growth and protects your assets

Transform Your Business With Expert IT Solutions

Reliable IT Support & Cybersecurity Tailored to Your Needs

At CX IT Services, we specialise in delivering personalised IT solutions that drive efficiency and security for your business.

From 24/7 support to advanced cybersecurity measures, our team of experts is dedicated to ensuring your IT infrastructure is robust, reliable, and aligned with your business goals. Partner with us to experience a seamless IT journey that supports your growth and protects your assets

1500+

Happy Users

92%

Success Client

24+

Years Experience

1500 +

Happy Users

92%

Success Client

24+

Years Experience

Finding an IT Partner…Is this You?

Are you overwhelmed with a pile of IT Proposals to go through?
Are all the proposals significantly different with their prices?

Does IT Company A offer ABC and IT Company B offer XYZ, and you can't decide which is better?
Are you concerned about Cyber Security threats and unsure which services you need?
Do you simply not have the time to evaluate 4-5 IT Proposals and need help?
Are you trying to decipher the technical jargon presented to you?

If you answered yes to any of these then you need our CX Experience. We take you on an IT Journey helping you decide what it is your business needs from an IT Provider. We call this the Technology Roadmap

Finding an IT Partner…Is this You?

Are you overwhelmed with a pile of Managed IT Proposals to go through?
Are all the proposals significantly different with their prices?
Does IT Company A offer ABC and IT Company B offer XYZ, and you can't decide which is better?
Are you concerned about Cyber Security threats and unsure which services you need?
Do you simply not have the time to evaluate 4-5 IT Proposals and need help?
Are you trying to decipher the technical jargon presented to you?

If you answered yes to any of these then you need our CX Experience. We take you on an IT Journey helping you decide what it is your business needs from an IT Provider. We call this the Technology Roadmap

Our Technology Roadmap Process

At CX IT Services, our Technology Roadmap Process begins with selecting the right IT support plan tailored to your needs.

We then conduct a thorough review of your IT infrastructure, including hardware, software, and cloud services, to provide personalised assessments and recommendations.

You'll receive a range of solutions to choose from, ensuring alignment with your IT budget and business goals. Throughout this journey, we simplify the decision-making process, helping you navigate other IT proposals and integrate the best elements with expert guidance.

This approach ensures a seamless, customised IT experience that supports your growth and security.

Security Assessment

Our security assessment involves thorough vulnerability scanning and penetration testing, coupled with an analysis of your firewall configurations and access controls. We identify security risks and provide recommendations for mitigation, ensuring compliance with industry standards such as GDPR, HIPAA, and ISO 27001.

Hardware Inventory

We compile a comprehensive list of all hardware assets, including servers, workstations, networking equipment, and peripherals. This includes assessing the health, age, and performance of your hardware, identifying outdated or unsupported equipment, and offering recommendations for necessary upgrades or replacements.

Software Inventory

Our software inventory process involves cataloguing all software applications in use, including their versions and licenses. We analyse software usage and redundancy, identify unsupported or end-of-life software, and provide recommendations for software standardisation and license optimisation.

Domains

We evaluate your domain names, checking their registration status and expiration dates. Our analysis extends to DNS configuration and records, assessing domain reputation and security, and offering strategies for effective domain management and protection.

Licencing

Our audit of software licenses ensures compliance with vendor agreements, identifying any instances of over-licensing or under-licensing. We assess license renewal dates and costs, and provide recommendations to optimise software licensing, thereby reducing costs.

Infrastructure

We analyse your network architecture and topology, evaluating performance, bandwidth utilisation, and latency. We identify single points of failure and bottlenecks, providing recommendations for network optimisation and scalability to enhance performance.

Backup & Recovery

Our review of data backup policies and procedures assesses backup reliability, frequency, and retention. We analyse disaster recovery plans and testing procedures, offering recommendations to improve data backup and recovery capabilities, ensuring your data is secure and retrievable.

Cloud Services

We inventory your cloud services and usage, analysing costs and optimisation opportunities. Our evaluation covers cloud security and compliance, and we provide recommendations for cloud migration, adoption, or optimisation strategies to enhance your cloud infrastructure.

Cost/Budget Review

We review your IT expenditure across hardware, software, and services, analysing cost-saving opportunities and budget optimisation. We identify necessary IT investments for future growth and innovation, providing recommendations to align IT spending with your business objectives.

Once completed we will summarise key findings and recommendations, prioritising actionable items based on their criticality and impact. We provide a detailed roadmap for implementing these changes, establishing timelines, responsibilities, and success metrics to monitor progress and ensure effective execution.

Our Technology Roadmap Process

At CX IT Services, our Technology Roadmap Process begins with selecting the right IT support plan tailored to your needs.

We then conduct a thorough review of your IT infrastructure, including hardware, software, and cloud services, to provide personalised assessments and recommendations.

You'll receive a range of solutions to choose from, ensuring alignment with your IT budget and business goals. Throughout this journey, we simplify the decision-making process, helping you navigate other IT proposals and integrate the best elements with expert guidance.

This approach ensures a seamless, customised IT experience that supports your growth and security.

Security Assessment

Our security assessment involves thorough vulnerability scanning and penetration testing, coupled with an analysis of your firewall configurations and access controls. We identify security risks and provide recommendations for mitigation, ensuring compliance with industry standards such as GDPR, HIPAA, and ISO 27001.

Hardware Inventory

We compile a comprehensive list of all hardware assets, including servers, workstations, networking equipment, and peripherals. This includes assessing the health, age, and performance of your hardware, identifying outdated or unsupported equipment, and offering recommendations for necessary upgrades or replacements.

Software Inventory

Our software inventory process involves cataloguing all software applications in use, including their versions and licenses. We analyse software usage and redundancy, identify unsupported or end-of-life software, and provide recommendations for software standardisation and license optimisation.

Domains

We evaluate your domain names, checking their registration status and expiration dates. Our analysis extends to DNS configuration and records, assessing domain reputation and security, and offering strategies for effective domain management and protection.

Licensing

Our audit of software licenses ensures compliance with vendor agreements, identifying any instances of over-licensing or under-licensing. We assess license renewal dates and costs, and provide recommendations to optimise software licensing, thereby reducing costs.

Infrastructure

We analyse your network architecture and topology, evaluating performance, bandwidth utilisation, and latency. We identify single points of failure and bottlenecks, providing recommendations for network optimisation and scalability to enhance performance.

Backup & Recovery

Our review of data backup policies and procedures assesses backup reliability, frequency, and retention. We analyse disaster recovery plans and testing procedures, offering recommendations to improve data backup and recovery capabilities, ensuring your data is secure and retrievable.

Cloud Services

We inventory your cloud services and usage, analysing costs and optimisation opportunities. Our evaluation covers cloud security and compliance, and we provide recommendations for cloud migration, adoption, or optimisation strategies to enhance your cloud infrastructure.

Cost/Budget Review

We review your IT expenditure across hardware, software, and services, analysing cost-saving opportunities and budget optimisation. We identify necessary IT investments for future growth and innovation, providing recommendations to align IT spending with your business objectives.

Book Your Technology Roadmap Today

Take the first step towards a more efficient and secure IT environment.

Book your Technology Roadmap session with CX IT Services today and let our

experts guide you through a personalised IT journey tailored to your business needs.

Experience the CX difference and unlock the full potential of your technology investments.

Book Your Technology Roadmap Today

Take the first step towards a more efficient and secure IT environment. Book your Technology Roadmap session with CX IT Services today and let our experts guide you through a personalised IT journey tailored to your business needs. Experience the CX difference and unlock the full potential of your technology investments.

Our Customer Experience

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Choose your IT Support Plan

Select the IT support plan that suits your needs without worrying about specifics like antivirus, backups, or web hosting.

Review Your IT

We assess your infrastructure, hardware, software, and cloud services, providing a tailored improvement plan.

Pick Your Solutions

Choose from good, better, and best solutions that fit your IT budget, ensuring a customised approach.

Evaluate Proposals

We'll help you decipher other IT proposals and integrate the best elements with our expert guidance. That's the CX Difference!

Our Customer Experience (CX)

Choose Your IT Support Plan

Select the IT support plan that suits your needs without worrying about specifics like antivirus, backups, or web hosting.

Review Your IT

We assess your infrastructure, hardware, software, and cloud services, providing a tailored improvement plan.

Pick Your Solutions

Choose from good, better, and best solutions that fit your IT budget, ensuring a customised approach.

Evaluate Proposals

We'll help you decipher other IT proposals and integrate the best elements with our expert guidance. That's the CX Difference!

What client say about us

James and Peter are fantastic, they got our IT services up and running in a smooth and timely manner, they were happy to drive to us and have a consultation. Highly recommend CX IT Services for all your IT support issues

Susie

Great to work with these guys, they do a stellar job of looking after every aspect of our digital marketing. James is always open to my latest “scheme” and comes up with plenty of great ideas on how we implement and manage them.

Greg

Frequently Asked Question

Can I just get pricing for your services?

While we understand the importance of budget considerations, our approach focuses on providing value through a comprehensive understanding of your IT needs. The Technology Roadmap allows us to assess your current infrastructure, identify potential risks, and tailor our recommendations specifically to your business. This personalised approach ensures that you receive the most effective and efficient IT solutions, rather than a one-size-fits-all pricing that may not address your unique challenges. By investing in the Technology Roadmap, you gain a strategic plan that aligns your IT investments with your business goals, ultimately saving you time and money in the long run.

What makes CX IT Services different from other IT providers?

At CX IT Services, we focus on creating a personalised IT journey tailored to your specific business needs. We don't just sell you services; we provide comprehensive assessments and recommendations to help you make informed decisions.

What is included in the Technology Roadmap?

The Technology Roadmap includes a detailed review of your IT infrastructure, hardware, software, cloud services, and security. We provide a tailored action plan with recommendations and solutions that fit your budget and goals.

How long does the Technology Roadmap process take?

The timeline can vary based on the complexity of your IT environment, but typically, the assessment and recommendations are completed within a couple of weeks. We'll provide a clear timeline during our initial consultation.

Do I need to commit to all the services recommended in the Technology Roadmap?

No, you have the flexibility to choose the solutions that best fit your needs and budget. We offer Good, Better, and Best solutions, allowing you to pick what works best for your business.

Can you help with IT proposals from other providers?

Yes, we can help you evaluate and compare IT proposals from other providers, ensuring you make the best choice for your business.

This step is what separates us from other IT Companies. We want to sit down with you and explain exactly what you need from us and what services are best suited to you. We take the burden off your shoulders having to decipher all the Tech Gargon.

What types of businesses do you work with?

We work with a variety of businesses, including accounting firms, law firms, and engineering firms with at least 10 staff members. Our services are tailored to meet the unique needs of each industry.

How do I get started with the Technology Roadmap?

Simply book your Technology Roadmap session with us. We'll guide you through the process and help you take the first step towards a more efficient and secure IT environment.